So like Beau said, we had some ups and downs on our trip to Vegas. The low point for me had to be The Amazing Johnathan show. He is a comedian/magician. He performs at the Sahara, which is on the end of the strip by the Stratosphere. Not a great part of the strip.
We purchased our tickets online before we left at $75 a piece. The tickets have to be picked up at the box office by 4pm that day. The show isn’t until 10pm. So we buy monorail tickets to the Sahara, get our tickets no problem and head back to the Flamingo until its time for the show.
Once again, we buy more monorail tickets, go back to the Sahara for the show. We are standing in line and 10 minutes before the show is to start an usher comes out and says that the show has been cancelled, “Johnathan called in sick.” What? I mean I understand that people get sick but the guy has one performance a day for less than 2 hours. And 10 minutes before the show starts. One of the guys in line with us was just on the elevator with Johnathan and he said he seemed fine.
So now our choices are, to see the back up show which is one of the singers of the Temptations, or go get a refund. Needless to say, everyone headed to the box office for refunds. Now we’ve got 500 angry people standing in line in the middle of the casino floor and 1 person working in the box office. This would be the time they should call in for some help. Target even has back up cashiers, Im sure they can find someone working that night that could come give us a hand.
Its finally our turn!! He asks us where we bought our tickets. We said Vegas.com. He says for us to call Showtime Marketing, they deal with all the refunds and they have already notified them of the cancellation, and gives us the number and sends us on our way. We made sure we called and got it straightened out before we left the hotel. So we call and she gives us another number to call. When that woman answers she says, “What, the shows cancelled? No one has told us.” Imagine that. Now we sit on hold while she calls the Sahara to verify. After about 20 minutes she gets back on and says yes the show is cancelled and we will refund your money to the card used. Fine, but that was 3 days ago and we have yet to see the money.